Frequently Asked Questions

Money transfers, fuel and bill payments are all under your control.

How can I become a user?
In order to become a PeP user, all you have to do is fill out the application form found on peppara.com or the PeP Mobile application. TRID, Name, Surname, Date of Birth are required when signing up for the basic identification verification of electronic money users as required by Masak declarations. The accuracy of this information is checked using the KPS (Identity Sharing System). Cell phone verification must be done during application, applications with unverified cell phones will be rejected.
Are my savings safe?
Your savings are 100% safe. All of your assets are under assurance by the T.R. Central Bank and in secure accounts found in banks. You can secure access using personalised single use passwords (SMS OTP) to log on to the mobile application and internet branch.
What does PeP provide?
Pep can be used to obtain discounted services from partner businesses using your electronic balance, conduct money transfers using our mobile application, purchase discounted fuel and pay bills.
How can I update my PeP balance? ?
You can update your balance by sending money to one of our accounts in our partner banks with EFT/Money Transfer (PeP user name, surname and account number must be included in the explanations – For example “Mark Mirage" 00000001-0100) or by using your Debit/Credit cards in our mobile application.
I have changed the mobile number registered in the PeP system, what should I do?
Because the single use passwords used to log on to our online application are sent to your registered mobile phone by SMS, it is important that you let us know as soon as possible if you have made a change by phoning our call centre at 0850 450 5040 and updating your number.
Limits

Semi Advanced Account

Transaction Type Exchange Rate Minimum Per Transaction Maximum Per Transaction Diary Monthly Yearly
Sending / Receiving Money to a Pep Account TRY 1,00 250,00 250,00 250,00 250,00
Money from a Credit Card to a Pep Account TRY 0,00 25,00 25,00 25,00 25,00
Credit Card Debt Payment TRY 0,00 0,00 0,00 0,00 0,00
Send Money to a Bank Account TRY 0,00 0,00 0,00 0,00 0,00
Bill Payments TRY 1,00 300,00 750,00 750,00 750,00
Uploading Money to a Pep Account from a Bank Account TRY 1,00 50.000,00 50.000,00 50.000,00 100.000,00
Uploading Money to a Pep Account from a Bank Account GBP 0,00 200,00 200,00 200,00 200,00
Uploading Money to a Pep Account from a Bank Account EUR 0,00 250,00 250,00 250,00 250,00
Money Transfer to My IBAN TRY 0,00 0,00 0,00 0,00 0,00
Money Request Transfer TRY 5,00 250,00 250,00 250,00 250,00
Money Request Transfer From Credit Card TRY 10,00 100,00 100,00 100,00 100,00
Prepaid Card Money Loading TRY 0,00 750,00 750,00 750,00 5.000,00
Money from a Debit Card to a Pep Account TRY 1,00 25,00 25,00 25,00 25,00
* Limits may vary in corporate memberships.

Advanced Account

Transaction Type Exchange Rate Minimum Per Transaction Maximum Per Transaction Diary Monthly Yearly
Sending / Receiving Money to a Pep Account TRY 1,00 1.999,00 1.999,00 19.999,00 19.999,00
Money from a Credit Card to a Pep Account TRY 1,00 2.000,00 2.000,00 20.000,00 50.000,00
Credit Card Debt Payment TRY 1,00 750,00 750,00 750,00 9.000,00
Send Money to a Bank Account TRY 1,00 1.999,00 1.999,00 19.999,00 19.999,00
Bill Payments TRY 1,00 2.000,00 2.000,00 10.000,00 20.000,00
Uploading Money to a Pep Account from a Bank Account TRY 1,00 50.000,00 50.000,00 50.000,00 250.000,00
Uploading Money to a Pep Account from a Bank Account GBP 0,00 200,00 200,00 200,00 200,00
Uploading Money to a Pep Account from a Bank Account EUR 0,00 250,00 250,00 250,00 250,00
Money Transfer to My IBAN TRY 5,00 1.999,00 1.999,00 19.999,00 19.999,00
Money Request Transfer TRY 5,00 1.999,00 1.999,00 10.000,00 19.999,00
Money Request Transfer From Credit Card TRY 1,00 1.999,00 1.999,00 19.999,00 19.999,00
Prepaid Card Money Loading TRY 0,00 10.000,00 10.000,00 19.999,99 19.999,99
Prepaid Card Spending TRY 0,00 10.000,00 10.000,00 20.000,00 50.000,00
Money from a Debit Card to a Pep Account TRY 1,00 2.000,00 2.000,00 20.000,00 50.000,00
Cash Withdrawal TRY 1,00 2.000,00 2.000,00 20.000,00 20.000,00
Uk Money Transfer To Bank Account GBP 1,00 200,00 200,00 200,00 200,00
Eu Money Transfer To Iban EUR 1,00 250,00 250,00 250,00 250,00
Money Deposit To Foreign Currency Account GBP 0,00 200,00 200,00 200,00 200,00
Money Deposit To Foreign Currency Account EUR 0,00 250,00 250,00 250,00 250,00
* Limits may vary in corporate memberships.

Premium Account

Transaction Type Exchange Rate Minimum Per Transaction Maximum Per Transaction Diary Monthly Yearly
Sending / Receiving Money to a Pep Account TRY 1,00 7.500,00 7.500,00 20.000,00 50.000,00
Money from a Credit Card to a Pep Account TRY 1,00 2.000,00 2.000,00 25.000,00 100.000,00
Credit Card Debt Payment TRY 1,00 10.000,00 10.000,00 50.000,00 250.000,00
Send Money to a Bank Account TRY 1,00 10.000,00 10.000,00 50.000,00 250.000,00
Bill Payments TRY 1,00 10.000,00 20.000,00 50.000,00 250.000,00
Uploading Money to a Pep Account from a Bank Account GBP 0,00 10.000,00 10.000,00 25.000,00 50.000,00
Uploading Money to a Pep Account from a Bank Account EUR 0,00 10.000,00 10.000,00 25.000,00 50.000,00
Uploading Money to a Pep Account from a Bank Account TRY 0,00 100.000,00 100.000,00 250.000,00 1.000.000,00
Money Transfer to My IBAN TRY 1,00 10.000,00 10.000,00 50.000,00 250.000,00
Money Request Transfer TRY 1,00 3.000,00 3.000,00 20.000,00 50.000,00
Money Request Transfer From Credit Card TRY 1,00 2.000,00 2.000,00 10.000,00 30.000,00
Prepaid Card Money Loading TRY 0,00 10.000,00 10.000,00 20.000,00 50.000,00
Prepaid Card Spending TRY 0,00 20.000,00 25.000,00 50.000,00 500.000,00
Money from a Debit Card to a Pep Account TRY 1,00 2.000,00 4.000,00 25.000,00 100.000,00
Cash Withdrawal TRY 1,00 2.500,00 5.000,00 25.000,00 100.000,00
Uk Money Transfer To Bank Account GBP 1,00 9.999,00 9.999,00 25.000,00 50.000,00
Eu Money Transfer To Iban EUR 1,00 9.999,00 9.999,00 25.000,00 50.000,00
Money Deposit To Foreign Currency Account GBP 0,00 10.000,00 10.000,00 25.000,00 50.000,00
Money Deposit To Foreign Currency Account EUR 0,00 10.000,00 10.000,00 25.000,00 50.000,00
* may vary in corporate memberships.
Transaction Fees

Service Fee Table (*)

Transaction Type Exchange Rate Working Type Service Fee
Sending / Receiving Money to a Pep Account TRY Mesai Dışı **** 2,00
Money from a Credit Card to a Pep Account ** TRY Tümü % 1,50 (Min. 1,00)
Credit Card Debt Payment TRY Tümü 2,00
Send Money to a Bank Account TRY Tümü 2,00
Bill Payments TRY Tümü 1,00
Uploading Money to a Pep Account from a Bank Account TRY Tümü Free
Uploading Money to a Pep Account from a Bank Account EUR Tümü Free
Uploading Money to a Pep Account from a Bank Account GBP Tümü Free
Money Transfer to My IBAN TRY Tümü 2,00
Money Request Transfer From Credit Card TRY Tümü % 2,50 + 2,00
Money from a Debit Card to a Pep Account TRY Tümü % 1,50 (Min. 1,00)
Uk Money Transfer To Bank Account GBP Tümü %0.6 (Min. 1,00)
Eu Money Transfer To Iban EUR Tümü %0.6 (Min. 1,00)
Money Deposit To Foreign Currency Account EUR Tümü %0.6 (Min. 1,00)
Money Deposit To Foreign Currency Account GBP Tümü %0.6 (Min. 1,00)
* Service fees may vary for corporate memberships.
** Your credit card balances are charged to Otobil / Fuel Card and so on. and for bill payments. Money cannot be transferred with credit card balances.
*** Mesai İçi; iş günlerinde 9:00-16:30 saatleri arasında yapılan işlemler için
**** Mesai Dışı; iş günlerinde 9:00-16:30 dışında ve tatil günlerinde yapılan işlemler için

Paladyum Electronic Money and Payment Services Inc.

Pep is a trademark brand of Paladyum Electronic Money and Payment Services Inc. Paladyum Electronic Money and Payment Services Inc. is an authorised Electronic Money Company that has been licensed by the Banking Regulation and Supervision Agency (BRSA) on 13/07/2017.

PeP Nedir | PeP | Paladyum Elektronik Para

Download the PeP Mobile Application Right Away.

Enjoy the privilege of doing all your processes online 24/7 with the PeP Mobile Application whenever you want, wherever you want.

PeP Mobil Uygulaması iOS - AppStore PeP Mobil Uygulaması iOS - AppStore